Where do I find a cancellation policy?
* Cancellation policies are typically on Richardson paper in our MSAs. In some circumstances, from legacy agreements or on customer paper they may be at the SOW level. * Our standard language is presented in business days, provided, however, during negotiations, a client may request calendar days. If a contract …
Streamlined Delivery for Project Resourcing
The Customer Success and Resourcing teams are encouraged to review the below process in full. Auto-generated notifications are included in the process and it is important to understand how and when, and to whom they are sent. Overview The following outlines the revised resourcing process as an outcome of the 2022…
