What type of items are typically changed by a customer during redlining?
* At the MSA level that would impact CSG specifically, it would be related to cancellation terms. In addition, we may redline and negotiate revised payment terms. Non-negotiables are limitation of liability caps, assignment provisions, mutual indemnification and confidentiality, IP ownership. * At the SOW level,…
Where do I find a cancellation policy?
* Cancellation policies are typically on Richardson paper in our MSAs. In some circumstances, from legacy agreements or on customer paper they may be at the SOW level. * Our standard language is presented in business days, provided, however, during negotiations, a client may request calendar days. If a contract …
