At a high level, typically in Section 2 (example below) of Richardson’s SOW template, you will find the overarching details included in the participant license, which are typically:

• Programs the customer can access and by quantity of users
• If digital tools are included: Accelerate, QuickCheck, SFDC Tools
• If Services are included – design, delivery, certifications, etc.
• If SSO implementation is included

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Further down in the SOW, it will break out the products and services in more scope details.